Privacy Policy

We at Zivo have and will always protect your privacy. It is important that you feel safe at Zivo. Even when it comes to your privacy. On this page you can read about what personal information we store and why. Everything is done in a safe and legal way in accordance with the EU regulation GDPR, General Data Protection Regulation.

This privacy policy describes Zivo's processing of your personal data and applies when you use Zivo's Services or when you are in contact with us. “Services” means the use of our webpage, accounts, training programs, training sessions, group training, diet plan, measurements etc. Here you can read which personal information is saved and why.

About Us

Zivo AB provides Services in personal training and nutrition.
Organization number: 559329-3334.
Our website address is:

The information that we collect

You can directly or indirectly give us information about yourself in different ways, such as when you contact us, leave a comment, when you choose to shop at our checkout, when you use our web page or any other of Zivo's Services were you provide your personal information. These can be:

  • Personal- and contact information: name, date of birth, social security number, invoice and delivery address, e-mail address, mobile phone number, etc.
  • Payment information: invoice information, bank account number etc.
  • Information about goods / Services that you have purchased.
  • Historical information about your purchases, payment history and in some cases credit history.
  • Information on using Zivo's Services
  • Device information: IP address, language settings, browser settings, time zone, operating system, etc.

The information provided directly, as well as information about goods / Services is generally considered necessary in order to enter into an agreement with us. Indirect information consists of several pieces of information that can be used in combination with each other to identify a person.


When visitors leave comments on the website, we collect the information displayed in the comment form as well as the visitor's IP address and the browser's user agent string to help detect spam.


If you upload images to the website, you should avoid uploading images where EXIF data includes data from GPS location. Visitors to the website can download and retrieve all positioning information from images on the website.


If you leave a comment on our website, you can choose to save your name, e-mail address and website address in cookies. This is for your convenience so that you do not have to fill in this information again the next time you write a comment. These cookies are valid for one year.

If you visit our login page, we will set a temporary cookie to check if your browser accepts them. This cookie does not contain any personal information and it disappears when you close your browser.

When you log in, we will also create several cookies to save information about your login and your choices for designing the screen layout. Login cookies are valid for two days and layout selection cookies are valid for one year. If you tick "Remember me", your cookie will remain for two weeks. If you log out of your account, the login cookies will be deleted.

How your data is shared

We may share your information with selected third parties.

Your information may be shared with hosting companies and providers for the purpose of storing data securely. If you request a password reset, your IP address will be included in the reset email.

Zivo may provide necessary information to authorities such as the police, the tax authorities or other authorities if we are required to do so by law or if you have agreed that we do so.

How long we keep your information

We store information about you for as long as it is necessary for the purposes mentioned above. Then we delete them. Unless you agree to something else, this means that:

Information about the administration of membership is deleted no later than 6 months after the membership has ended.

Information about training history and information about online training is deleted no later than 6 months after the membership has ended.

Information about comments left on the website are deleted when you request it.

Information about training-related Services is deleted on an ongoing basis.

Purchase information is deleted after 5 years in accordance with the law of accounting (bokföringslagen).

For users who register on our website, we save the personal information they enter in their user profile. All users can view, edit or delete their personal data at any time (except that they cannot change their username). The site administrators can also view and edit this information.

We can choose to anonymize the above information instead of deleting it, ie. we save the information, without it being possible to link it to you as an individual.

Our rights regarding your data

If you have an account or have written any comments on this website, you can request an export file with the personal information we have about you, including all information you have given us. You can also request a correction of incorrect or incomplete information about you. You can also request that we delete all personal information we have about you. This does not include any information that we need to save for administrative, legal or security purposes.

Where we send your information

We will treat your personal data confidentially. However, we must share personal information with other businesses to perform the functions and purposes described above in a good way:

Information from visitors through comments left on the website may be checked through an automated service for detecting spam.

Suppliers. We share information with suppliers who help us perform our Services, such as IT suppliers.

You have several rights according to the regulations personal data and privacy protection. Among other things, you have the right to demand transparency, correction, deletion, restriction, data porting and to protest against our processing of information about you. Contact us if you want to use your rights. We will respond to your message as soon as possible, usually within a month at the latest. Would like to draw your attention to the fact that there are several exceptions and limitations in these privacy and personal data rights that may mean that we do not need or can allow you to use these rights.

If you disagree or are dissatisfied with the approach in which we process your personal data, you can send a complaint to the Data Inspection. We value if you contact us first, so that we can clear up any misunderstandings.

You can contact if you want to use your privacy rights or if you have other questions, comments or if you want more information about our processing of personal data.